Ricaria Support Services Pvt Ltd (Mars by GHC) - MARS BY GHC HAIR GROWTH OIL

Recommendation: Upheld | Medium: Suo Motu - NAMS (TAMS)

In the absence of a written response along with documents for substantiation on or before the prescribed due date, the ASCI Secretariat considered this complaint exparte. The advertiser did not provide any specific information for the product such as copy of Product approval license, product label, Product composition details, nor any evidence of presence of ingredients in the product. Claim, "Guaranteed results in 3 months with the goodness of 5 essential oil and 74% people observed new hair growth", was not substantiated with clinical evidence of product efficacy or any clinical test reports/ third party reports for product efficacy to prove that the product gives guaranteed results in 3 months with the goodness of 5 essential oil and 74% people observed new hair growth. The claim is misleading by exaggeration and is likely to lead to widespread disappointment in the minds of consumers This advertisement is in contravention of Chapter I, 1.1, 1.4 and 1.5 of the ASCI Code. This complaint was UPHELD by Secretariat.